This section defines the strategic principles, escalation paths, and coordinated responses for high-impact decisions and recurring operational patterns. It is not about step-by-step procedures, but how we think, decide, and act consistently across the company.

• 🚨 Issue Escalation Paths (to be created)
• 🎯 How We Make Decisions (Decision-Making Protocols) (to be created)
• 📅 Weekly & Monthly Communication Rhythm (to be created)
• 📞 Client-Facing Escalation Protocols (to be created)
• 🌐 Cross-Border Project Playbook (Cambodia–Thailand) (to be created)

• 💬 Company Values in Action (to be created)
• 🏆 What “Good” Looks Like – Quality Benchmarks (to be created)
• 🧠 Developing Trusted Judgment (to be created)

• 📝 Strategic Decision Log Template (optional)
• 🚦 Escalation Flowchart Template (optional)
• 🧾 SOP/Playbook Page Template (shared)

• 🛠 Contributor Guide
• 📖 DokuWiki Syntax Guide

Next Steps: - Begin by writing one or two key escalation scenarios your team faces regularly - Add actual cases where a decision path worked well (or failed), and what was learned - Link to SOPs, policies, or communications that support these protocols